Payment and Shipping Policies
Due to the high cost of shipping, fairy houses can be shipped only to the 48 contiguous states in the U.S. only.
Custom-made fairy housesFull payment for custom-made miniatures is required at the time you place the order. Please allow two months for your custom house to be created. All custom-made miniatures are non-refundable.
Pieces are shipped via USPS-Priority Mail with $50.00 insurance included. I cannot be held responsible for any shipping delays or loss once a package has been shipped. I spend many hours creating each piece; it is a labor of love. I will pack it for shipping with the utmost care and I would suggest before purchasing to add additional insurance. I can always be contacted to discuss the piece. |
Ready-to-sell fairy houses
Items ready to sell can be shipped within three business days via USPS-Priority Mail with $50.00 insurance included. I will also upgrade to other shipping methods if requested and any additional cost or insurance will be added on to the listing price.
I do my very best to describe each house thoroughly, including the size, color and measurements. I will not refund for size or color issues. Ask about sizing, color and for more pictures before purchasing and I will be happy to accommodate you.
Returns
Any returned ready-made fairy houses must be returned in the same condition as when I sent them out. They must be returned in their original or similar packaging. They must be shipped Priority Mail with tracking. When I receive the returned items and see that they are in perfect condition, you will be refunded, minus a 15% handling fee and the original shipping charges.
I cannot be held responsible for any shipping delays or loss once a package has been shipped. I spend many hours creating each piece; it is a labor of love. I will pack it for shipping with the utmost care and I would suggest before purchasing to add additional insurance. I can always be contacted to discuss the piece.
I do my very best to describe each house thoroughly, including the size, color and measurements. I will not refund for size or color issues. Ask about sizing, color and for more pictures before purchasing and I will be happy to accommodate you.
Returns
Any returned ready-made fairy houses must be returned in the same condition as when I sent them out. They must be returned in their original or similar packaging. They must be shipped Priority Mail with tracking. When I receive the returned items and see that they are in perfect condition, you will be refunded, minus a 15% handling fee and the original shipping charges.
I cannot be held responsible for any shipping delays or loss once a package has been shipped. I spend many hours creating each piece; it is a labor of love. I will pack it for shipping with the utmost care and I would suggest before purchasing to add additional insurance. I can always be contacted to discuss the piece.